Frequently Asked Questions

ELEMNT - turns black and can take 5min to turn on ...

This is a known issue when the device is full of activities or has some corrupted activity/ies.

  1. Make sure ELEMNT is fired up then connect by USB. 
  2. Activity files are in the export folder. Delete all of these, then 
  3. Do a Reset on the ELEMNT

If that fails, then we will need it back here.  Please open a new support ticket.


 Last updated Fri, Mar 13 2015 09:39

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