Frequently Asked Questions

ELEMNT - turns black and can take 5min to turn on ...

This is a known issue when the device is full of activities or has some corrupted activity/ies.

  1. Make sure ELEMNT is fired up then connect by USB. 
  2. Activity files are in the export folder. Delete all of these, then 
  3. Do a Reset on the ELEMNT

If that fails, then we will need it back here.  Please open a new support ticket.

Help Topics: General Inquiry, Return for Credit, Wahoo / Smart Trainer, Stages, Wahoo

 Last updated Fri, Mar 13 2015 09:39

Please Wait!

Please wait... it will take a second!