Frequently Asked Questions

COROS - Warranty Information
COROS products are manufactured to the highest quality standards possible. However, on the rare occurrence should one suffer quality issues, we stand behind our products.

COROS Helmets & Watches all include a 2 year warranty from the purchase date. Accessories are covered by a limited 90-day warranty.  Should you have an issue with your product resulting from a manufacturing defect, COROS will help replace your product or remedy your issue.

Simply reach out to us via phone or e-mail to assist in completing a warranty claim and we’ll assist in getting the warranty completed in a timely fashion.

COROS Wearables Inc. ("COROS") warrants that the Product (defined below) delivered hereunder to the original purchaser ("Original Purchaser") from or a COROS Authorized Reseller (each an "Authorized Reseller") will be free from material and workmanship defects that adversely affect the performance of the Product under normal use, pursuant to the terms outlined below. This Limited Warranty is only valid for the Original Purchaser, is non-transferable and does not extend to any used Products or Products not purchased from or an Authorized Reseller.

Products Covered and Warranty Length
For purposes of this Limited Warranty, "Products" and "Product" mean the individual COROS product(s) as described below by the following prefix:

1) Helmets
c.COROS SafeSound (BHSSR/U/M-)

2) Multisport Watches

3) Accessories
a. Remotes, cradles, watch bands, helmet straps & other items outside of COROS Helmets & Watches

The Australian Consumer Law {aka Competion and Consumer Act 2010 - Schedule 2}
protects consumers by giving them certain guaranteed rights when they buy goods and services. For example, the Law requires that goods must be free of defects, and do what they are meant to do. Services must be carried out with care and skill. These rights, which the Law says automatically apply whenever goods or services are supplied to a consumer, are called ‘Consumer Guarantees’.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure if the goods fail to be of acceptable quality. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure.

 Last updated Fri, Jun 7 2019 10:35

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