Frequently Asked Questions

MINI - reset the connection between Phone app and MINI

Hi ... you may need to "reset" the Bluetooth / Wifi connection with your MINI if things aren't working correctly.

Step 1: Forgetting the ELEMNT Mini in the companion app
•  Open the companion app
•  Select settings
•  Scroll to the bottom and select Unpair ELEMNT Mini

Step 2: Forgetting the ELEMNT MINI in your phone's Bluetooth settings
•  Open the settings app of your phone
•  Select Bluetooth
•  Under my devices, find the ELEMNT MINI and select the info button on the right
•  Select forget this device

Step 3: Forgetting the phone on the ELEMNT Mini
•  Power on the ELEMNT Mini
•  Press the both buttons at the same time to bring up the menu
•  Select forget phone

Step 4: Re-pairing the ELEMNT/BOLT/MINI to your phone
•  Press both buttons on the Mini to bring up the menu
•  Scroll to "PAIR PHONE"
•  Your device may reboot, displaying the QR code when it powers back on
•  If the QR code does not immediately display on reboot, return to the settings menu on the Mini and select "PAIR PHONE" - the QR code should now be shown
•  Return to the ELEMNT Companion App on your device, then navigate to the settings menu to add the ELEMNT Mini

Let us know if that's not working

 Last updated Fri, Mar 13 2015 09:39

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