Frequently Asked Questions

What is the Master Reset for my Forerunner 10 or 15
Why Perform a Master Reset?

There are some occasions when performing a master reset can resolve certain issues, including:
  • Not receiving a satellite signal
  • Not functioning properly
  • Restoring the factory default settings
  • Bringing up language selection prompt if incorrect language text is showing
  • Unable to pair up accessories (e.g. heart rate monitor or cadence sensor)


By doing this reset, all user information, workout history, and satellite data (see below) may be erased. Workouts can be backed up to training programs like Garmin Connect.

Please Note
Due to recent software updates for Garmin fitness products, a master reset will not always delete activities - especially if there is a fault which has been caused by failing to delete old data. Activities will need to be removed from the History/Delete Menu, or via the 'Garmin' drive which appears on your PC or Mac when plugged in via USB.

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Instructions:

1.Power off watch (press and hold Light, device will count down and shut off)
2.Press and hold Enter (top right) and Down button (bottom right)
3.Press and release Light button to power device back on
4.Release Enter after first beep
5.Release Down button after second beep

The reset on the Forerunner 10 is successful if the device finishes powering up and goes to the setup wizard. Try the steps again if the setup wizard does not appear.

Leave the device outside with a clear view of the sky for a minimum of 20 minutes to acquire satellite data.


 Last updated Mon, Jul 6 2015 14:32

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