Frequently Asked Questions
What is the Master Reset for my VIRB / Virb Elite ?
Why Perform a Master Reset?
There are some occasions when performing a master reset can resolve certain issues, including:

Instructions:
There are some occasions when performing a master reset can resolve certain issues, including:
- Not receiving a satellite signal
- Not functioning properly
- Restoring the factory default settings
- Bringing up language selection prompt if incorrect language text is showing
- Unable to pair up accessories (e.g. heart rate monitor or cadence sensor)
Instructions:
- Ensure the device is powered off
- Press and hold Down – don’t let go until advised …
- Press and immediately release Power – be quick!
- Wait for the message "Erase all user data?"
- … Release Down
- Select Yes
Last updated Mon, Jul 6 2015 14:32