Frequently Asked Questions

Fly 6 - "Device not recognized" error?

Try the following...


1. Ensure device is fully charged, and turned on, before connecting - your PC will only 'see it' when it is powered on. 
2. Try connecting to PC using another USB cable, or a different USB port.



For any R.A. request - please note.
Cycliq have requested that ALL Cycliq items - if deemed faulty - are to be returned to Cycliq directly, for them to work with the end-user, and resolve the issue.

That means that the customer (or the store on their behalf), lodge an application for a Return Authority on Cycliq's website, via selecting 
"New Support Ticket". on their website.

https://cycliq.freshdesk.com/support/home


 Last updated Tue, Feb 9 2016 16:39

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