Frequently Asked Questions
Fly 6 - "Device not recognized" error?
Try the following...
1. Ensure device is fully charged, and turned on, before connecting - your PC will only 'see it' when it is powered on.
2. Try connecting to PC using another USB cable, or a different USB port.
For any R.A. request - please note.
Cycliq have requested that ALL Cycliq items - if deemed faulty - are to be returned to Cycliq directly, for them to work with the end-user, and resolve the issue.
That means that the customer (or the store on their behalf), lodge an application for a Return Authority on Cycliq's website, via selecting "New Support Ticket". on their website.
https://cycliq.freshdesk.com/support/home
Cycliq have requested that ALL Cycliq items - if deemed faulty - are to be returned to Cycliq directly, for them to work with the end-user, and resolve the issue.
That means that the customer (or the store on their behalf), lodge an application for a Return Authority on Cycliq's website, via selecting "New Support Ticket". on their website.
https://cycliq.freshdesk.com/support/home
Last updated Tue, Feb 9 2016 16:39