Frequently Asked Questions

Fly 12 not charging

Some people have found that their Fly 12 isn't charging.  Not sure why ... 

Cycliq have advised the following:


  • Leave the unit plugged in for about 2min ... carefully unplug it ... leave out for a short while (30sec ?)
  • Plug in ... leave for 2min ... carefully unplug ... 
  • Again ... and this time hopefully, the last ... carefully plug in ... it should for most devices, now be charging.
If the device still fails to charge, do once or twice more ... IF that then still fails ... submit an online ticket.


 Last updated Tue, Feb 9 2016 16:39

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