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This is the BIKE STORE Portal
It is important to note: an enquiry is not a Return Authorisation.
We will be doing our best to process warranties during the holiday period but there may be delays that are out of our control, especially in some areas where roads and highways are closed due to the various fire emergencies ... we appreciate your patience and understanding during this time.
OTHER FREIGHT COMPANIES that we may use also have policies in place regarding the horrendous conditions down South ... and delays will occur, so some things may not get to us or from us as quickly as they may have done.
We can all handle delays as inconvenient as they may be ... we need everyone to keep and remain safe.
To know more about where the fires are: https://hotspots.dea.ga.gov.au/